Great Day Improvements
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Great Day Improvements Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Great Day Improvements has 1.5 star rating based on 18 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cool product, Deceptive info, Fast talkers.
Cons: Length of time, Lousy comunication, Poor communication.Recent recommendations regarding this business are as follows: "don't do it", "Proceed with extreme caution. Know 100% that it will work before signing.", "Terrible experience; poor value for the money and long-term headaches", "At this point not a positive", "Do not use!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Great Day Improvements has 1.5 star rating based on 18 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cool product, Deceptive info, Fast talkers.
Cons: Length of time, Lousy comunication, Poor communication.Recent recommendations regarding this business are as follows: "don't do it", "Proceed with extreme caution. Know 100% that it will work before signing.", "Terrible experience; poor value for the money and long-term headaches", "At this point not a positive", "Do not use!".
Most users ask Great Day Improvements for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
Top Great Day Improvements Reviews
"Unsatisfied with customer service"
moOverall, I love my three season porch. Patio Enclosures installed it about 20 years ago and we have never had a problem until now. Back in June I was quoted...
"Horrible place to do business with"
We had to cancel our order due to HOA not approving - they took over 60 days to return deposit and it was $850.00 short. Can't reach anyone at company...talk...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Macedonia, Ohio
Horrible place to do business with
Preferred solution: Full refund
User's recommendation: don't do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Macedonia, Ohio
Proceed with Caution - They have no problem stealing your money
I signed a contract to have a patio enclosure installed. They only give you 3 days to cancel or else they have stated that they can keep the full deposit.
In my case my deposit was 9, 400.00. After having contractors to the home to do the work that needs to be done before the enclosure can be put up - it was discovered that I have about 50,000 in repairs before moving forward with the enclosure. I am not able to afford all of these repairs and the enclosure and asked to be released. They filed a permit, and rendered a CAD drawing and are insisting on keeping 9, 400.00 deposit.
So - 9,400.00 for a CAD Drawing that I cannot even use.
This has been a TERRIBLE experience, and the customer service is not at all friendly or willing to work with me at all. This is theft.
- I dont really have any
- Theft
- No flexibility or understanding
- Customer service
Preferred solution: Price reduction
User's recommendation: Proceed with extreme caution. Know 100% that it will work before signing.
We are sincerely sorry to hear that additional issues were discovered during your home improvement efforts. Sadly, this is the case with many projects and something out of everyone’s control.
However, even though we understand your circumstances may have changed, the contract you signed remains valid. You were provided with up to three business days to cancel your contract and receive a full refund, but you failed to do so. To allow time for your additional projects to be completed, our team has reached out to you and provided several resolution options. While we understand that you may be frustrated by the discovery of these pre-existing issues, such as broken septic tank lines, our contract is still valid.
It is important for you to consider the contract terms and remember that we are outside the cancellation period for your project despite these home issues.
Thank you. - The Great Day Improvements Team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No Service After Major Window Issues - No Follow Up
No follow up from Stanek Windows or Great Day Improvements. Not once.
I am delivering a demand letter for full refund or we have been advised to file suit.
Terrible company. Terrible customer service.
- Poor service
- Poor quality
- No follow up
Preferred solution: Full refund
User's recommendation: Terrible experience; poor value for the money and long-term headaches
We sincerely apologize for your experience not being what we would hope for. Many issues have arisen the past year including supply-chain & labor shortages, as well as exponential growth within our company.
Many of these things have led to delays, staffing changes, and longer wait times. The Regional Operations Manager, Jeff, has reached out and left a message with your wife to get a service call on schedule.
Thank you for reaching out. - The Great Day Improvements Team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I am concerned
Preferred solution: Deliver product or service ordered
User's recommendation: At this point not a positive
We are so sorry to hear you were dissatisfied with the service you received. Many things have impacted our company over the past few years including staff shortages.
This is no excuse, but we have seen some delays and miscommunications due to this issue. We are currently working to get all of our locations staffed and trained to maximum capacity so we may best serve all of our customers.
Thank you for reaching out, we use every review as a way to improve our customer experience. - The Great Day Improvements Team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unfair & Deceptive
- Cool product
- Lack integrity and basic customer service skills ie follow up
Preferred solution: Full refund
User's recommendation: Do not use!
We are very sorry you feel this way. Your signed contract states that a deposit will be returned if the contract is canceled 3 days after signing and unfortunately, yours was cancelled after that point.
A lot of work goes into any project by our staff. We returned everything except the costs we accrued.
Thank you for reaching out. -The Great Day Improvements Team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible communication and no service
Preferred solution: I want them to get aggressive and manage their project. They just take orders and leave the project to the wind and whim of the subcontractors and NEVER communicate next steps or dates until you hound them to death.
User's recommendation: Warning!!! Do not use!
We sincerely apologize for your experience not being what we would hope for. Many issues have arisen the past year including supply-chain & labor shortages, as well as exponential growth within our company.
Many of these things have led to delays, staffing changes, and longer wait times.
We regret that your project was not completed with the care and quality that we pride ourselves in providing. - The Great Day Improvements Team
North Bergen, New Jersey
Company will not return my Deposit - Company is a Scam
Preferred solution: Full refund
User's recommendation: DO NOT USE THIS COMPANY, Read the reviews. You will be sorry
We are so sorry to hear you were dissatisfied with the service you received. Many things have impacted our company over the past few years including staff shortages.
This is no excuse, but we have seen some delays and miscommunications due to this issue. We sincerely apologize your project could not come to fruition and your experience not being what we would hope for. In construction, unforeseen circumstances do happen from time to time.
Thank you for reaching out, we use every review we use every review as a way to improve our customer experience. -The Great Day Improvements Team
West Hartford, Connecticut
Missed appoinments
- Good product
- You never know when thwy will show up
Preferred solution: Deliver product or service ordered
User's recommendation: Beware
We are so sorry your experience with us was not what we would have hoped. We do acknowledge that there were delays in your room's completion.
We do our best to finish every project as quickly and efficiently as possible.
We apologize that we missed the mark this time on completion but we stand behind our finished product. - The Great Day Improvements Team
Addison, Illinois
Scam or incompetence?
- Poor communication
- Length of time
Preferred solution: Full refund
User's recommendation: Stay away!
We are so sorry to hear you were dissatisfied with the service you received. Many things have impacted our company over the past few years including staff shortages.
This is no excuse, but we have seen some delays and miscommunications due to this issue. We are currently working to get all of our locations staffed and trained to maximum capacity so we may best serve all of our customers.
Thank you for reaching out, we use every review as a way to improve our customer experience. - The Great Day Improvements Team
Philadelphia, Pennsylvania
Extremely terrible!
Preferred solution: Price reduction
User's recommendation: Do your homework and go somewhere better!!
We are very sorry you feel this way. We want all of out customer to have a positive experience with us and regret that we missed the mark on this one.
Thank you for reaching out, we use every review as a way to improve our customer experience. - The Great Day Improvements Team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oak Lawn, Illinois
Dissatisfied customer
Preferred solution: Deliver product or service ordered
User's recommendation: look somewhere else. we will be replacing our windows soon and wont use them
We are so sorry to hear you were dissatisfied with the service you received. Many things have impacted our company over the past few years including staff shortages.
This is no excuse, but we have seen some delays and miscommunications due to this issue. We are currently working to get all of our locations staffed and trained to maximum capacity so we may best serve all of our customers.
Thank you for reaching out, we use every review as a way to improve our customer experience. - The Great Day Improvements Team
No delivery in sight
Well the company contacted me the same day under the apparent guise of other reason. Nevertheless it did help to expedite and finally get it resolved. It was completed on Dec 27th something that suppose to have been done in August!
- Professionalism in the beginning
- Unacceptable delays unable to keep their words on deliverance
Preferred solution: Full refund
User's recommendation: Go with a company that can deliver and keep their words.
We are so sorry your experience with us was not what we would have hoped. We do acknowledge that there were delays in your room's completion.
We do our best to finish every project as quickly and efficiently as possible.
We apologize that we missed the mark this time on completion but we stand behind our finished product. - The Great Day Improvements Team
Dissatisfaction with their work (or lack of )
- Fast talkers
- Deceptive info
- Poor communication
- Timeliness
Preferred solution: Price reduction
User's recommendation: STAY AWAY FROM GREAT DAY IF YOU WANT TO HAVE A GREAT DAY.
We are so sorry to hear you were dissatisfied with the service you received. Many things have impacted our company over the past few years including staff shortages.
This is no excuse, but we have seen some delays and miscommunications due to this issue. We are currently working to get all of our locations staffed and trained to maximum capacity so we may best serve all of our customers.
Thank you for reaching out, we use every review as a way to improve our customer experience. - The Great Day Improvements Team
Construction and Repair Expert Talks
All the Truth About Manufactured Homes - Interview with L. A. ‘Tony’ Kovach (Part 1)
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Tony Kovach is an MHProNews publisher and one of the key experts in the Manufactured Homes Industry with over 25 years of experience. He shares the latest industry insights and tips.
Taunton, Massachusetts
Resolved: Unsatisfied with customer service
Company fixed the issue and I have been provided with apology. Great Day responded immediately to my post.
I then heard from local office.
I received my screen and all is well. Thanks.
- Love my 3 season porch
- Lousy comunication
Preferred solution: Deliver product or service ordered
We are very sorry for any delays with getting your screen. This was during a time we were having staffing issues due to Covid.
We are happy to hear all is well now and you still love your room. - The Great Day Improvements Team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To let people know the way the company operates
Preferred solution: Let the company propose a solution
Elaine, We are an upstanding company and strive to provide all of our employees with the same positive experience when it comes to being a part of the Great Day family. If there were any issues during or after your employment, we assure you that there must have been some type of mistake or explanation for it.
Please reach out to the HR team if you still have any questions or concerns regarding your employment with us. Thank you.
Lake Zurich, Illinois
Poor customer experience
We are so sorry to hear you were dissatisfied with the service you received. Many things have impacted our company over the past few years including staff shortages.
This is no excuse, but we have seen some delays and miscommunications due to this issue. We are currently working to get all of our locations staffed and trained to maximum capacity so we may best serve all of our customers.
Thank you for reaching out, we use every review as a way to improve our customer experience. - The Great Day Improvements Team
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There was not any information in the contract or job jacket stating your project was contingent on HOA approval and we were unaware an HOA approval was even needed. We have the legal right to retain the entire down payment if the project is cancelled more than 3 days after the contract is signed.
We did not do that. The $850 is towards monies directly related to our expenses, your property had been measured and we were gathering all the information needed for the permitting process and for CAD.
Thank you for reaching out. - The Great Day Improvements Team - The Great Day Improvements Team